Location:Naperville Illinois view map
The Computer Lab Assistant understands and follows the mission and values of NPL. Provides customer service and technology assistance in the Library computer labs. Performs duties to manage the operation of the computer lab and assists users with problem resolution. Maintains and operates computer hardware and software. Enforces the Library’s Policy #255 - Public Access Computers in a professional and respectful way. Assists Help Desk with hardware and software configuration and troubleshooting. Facilitates smoother user transition to technology, especially for those who are less familiar with technology tools. Collaborates with other staff as needed and assists in creating a positive environment.
- Flexibility in schedule
- Positive attitude and ability to collaborate with team members
- Ability to handle stressful situations in a calm and confident manner
- Familiar with Windows 7,8, & 10, and MAC OSX Yosemite
- Willingness to embrace NPL Values: innovation, service, excellence and adaptability
Monday 2:00pm-7:00pm Nichols
Tuesday 2:00pm-7:00pm Nichols
Wednesday 1:00pm-5:00pm Naper Blvd
Saturday 1:00pm-5:00pm Nichols
Every other Sunday 1:00pm-5:00pm 95th Street
*Schedule may change.