Job Description

Job Title: 20Hr. Help Desk Assistant-Information Technology


Naperville  Illinois view map

Salary Range:

$16.69/Hr.- $25.03/Hr.


The Help Desk Assistant understands and follows the mission and values of NPL. Provides customer service and technology assistance to Library users. Perform functions to support technology needs for staff and users. Configures, installs, maintains, and operates hardware and software, including mobile devices in a network environment.  Collaborates with other staff as needed and assists in creating a positive environment.

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Critical Skills:

  • Flexibility in schedule
  • Strong troubleshooting hardware and software skills
  • Strong knowledge of relevant and current technology
  • Great organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Willingness to embrace NPL values: innovation, service, excellence and adaptability

Work Schedule:*

Monday 4:30pm-9:00pm

Wednesday 9:00am-1:45pm

Thursday 9:00am-1:30pm

Every other weekend:

Saturday 8:30am-5:00pm

Sunday 12:30pm-5:00pm

*Work schedule may change.

Date Posted:


Application Deadline:

05-04-2015 at 5:00pm CT