Location:Naperville Public Library IL view map
The Computer Lab Assistant understands and follows the mission and values of NPL. Provides customer service and technology assistance in the Library computer labs. Performs duties to manage the operation of the computer lab and assists users with problem resolution. Maintains and operates computer hardware and software. Enforces the Library’s Policy #255 - Public Access Computers in a professional and respectful way. Assists Help Desk with hardware and software configuration and troubleshooting. Facilitates smoother user transition to technology, especially for those who are less familiar with technology tools. Collaborates with other staff as needed and assists in creating a positive environment.
- Flexibility in schedule
- Excellent customer service skills
- Excellent communication/interpersonal skills
- Strong computer troubleshooting skills
- Familiar with Windows 7 & 8, MAC OSX Mavericks
- Ability to collaborate well with team members
- Enthusiastic self-starter
Monday 5:00pm-9:00pm Naper Blvd.
Wednesday 5:00pm-9:00pm 95th Street
Thursday 5:00pm-9:00pm 95th Street
Friday 8:30am-1:00pm Naper Blvd
Saturday 8:45am-1:00pm Nichols
*Schedules are subject to change.