20Hr. Customer Services Assistant II

 
Job Description Summary
:
The Customer Services Assistant II understands and follows the mission and values of NPL. Provides assistance to users on the optimal use of Library services and assists in creating a positive Library experience for users. Collaborates with other staff to resolve circulation related issues as needed and assists in creating a positive environment.
 
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Critical Skills
:
  • Strong organizational skills and attention to detail
  • Enthusiastic self-starter
  • Positive attitude and ability to collaborate with team members
  • Willingness to embrace NPL values: innovation, service, excellence and adaptability
Work Schedule:*
  • Monday 12:15 p.m.-4:30 p.m.
  • Tuesday OFF
  • Wednesday 5 p.m.-9 p.m.
  • Thursday 3 p.m.-7 p.m.
  • Friday 8:30 a.m.-12:30am
Weekend B
  • Sunday 12:30 p.m.-5 p.m.
Weekend C
  • Friday 3 p.m.-7 p.m. or 5 p.m.-9 p.m. (alternating)
  • Saturday 11 a.m.-5 p.m.
  • Sunday 12:30 p.m.-5 p.m.
* Work schedule may change
Benefits
:
  • Annual Vacation Accrual: 1 week per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Illinois Municipal Retirement Fund
  • Health Benefits available for 30+ Hour Positions
Application Deadline
:
Monday, Dec 17, 2018 at 5:00 p.m.
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